Today’s note is an extract from a recent posting on bigfatfinanceblog that was brought to our attention by Jim Catty, chairman of the board of IACVA which is a new partner of the Society. The blog note was written by Deloitte LLP chairman of the board Sharon Allen and addresses social media and reputation risk. Here is the take home message:
… I believe that our primary focus should be on the powerful role that corporate culture can play in encouraging appropriate social networking. A good place to start may be with business leaders whose personal example promotes the time-tested principles of ethics and values. In fact, in our first “Ethics & Workplace” survey that I commissioned two years ago, 77 percent of those polled cited the behavior of management or a direct supervisor as the top factor influencing their conduct. While creating and maintaining that “tone at the top” is an important first step, the key is to establish a culture that ensures that an appropriate moral compass is in place — in the office or out, online or off…
Thank you, Jim.
MISSION INTANGIBLE
MISSION:INTANGIBLE, the blog of the Intangible Asset Finance Society, offers critical comments on intangible asset, corporate reputation, and finance; supplemented by quantitative reputation metrics. Intangible assets include business processes, patents, trademarks; reputations for ethics and integrity; quality, safety, sustainability, security, and resilience; and comprise 70% of the average company's value.
MISSION:INTANGIBLE is a registered trademark of the Intangible Asset Finance Society.
Read future M:I posts via RSS ![]()
Recent Comments
- Herbalife: Resilience even a hedge fund could love
- JPMorgan: Bowl Game Post-Mortem
- Reputation Risks in the Supply Chain
- Reputation Risk Still #1
- JPMorgan: Bowl game, Tampa, 21 May - Dimon 1, Activists 0
- RepuStars 2013 May 18
- Boeing: Boing
- Johnson & Johnson: Bromides and platitudes
- JPMorgan Chase: Saying foolish things?
- RepuStars 2013 May 11
| ||||||||||||||||||||||||||||||||||||||||||
Subjects
- AB Inbev (BE:ABI) (1)
- Abercrombie & Fitch (NYSE:ANF) (2)
- Accenture (NYSE:ACN) (1)
- accounting (3)
- acquisition (3)
- Aerospace and defense sector (9)
- Agricultural Commodities/Milling (1)
- AIG (NYSE:AIG) (1)
- Air freight/Couriers sector (1)
- Airlines sector (3)
- Allegiant Travel (NASDAQ:ALGT) (1)
- Alpha Natural Resources Inc. (NYSE:ANR) (2)
- Amazon (NASDAQ:AMZN) (3)
- American Airlines (NYSE:AMR) (2)
- American Science & Engineering (NASDAQ:ASEI) (1)
- AOL, Inc. (NYSE:AOL) (1)
- Apple Inc. (NASDAQ:AAPL) (8)
- asset (11)
- Astra-Zeneca (NYSE:AZN) (1)
- AT&T (NYSE:T) (1)
- Automobiles sector (7)
- Avon Products, Inc. (NYSE:AVP) (1)
- Bank of America (NYSE:BAC) (2)
- Bank of Marin (NASDAQ:BMRC) (1)
- Barclays plc (NYSE:BCS) (3)
- Baxter International (NYSE:BAX) (1)
- Berkshire Hathaway (NYSE:BRK) (1)
- Berkshire Hathaway (NYSE:BRK.A) (6)
- Best Buy (NYSE:BBY) (1)
- beta (1)
- Biotechnology sector (1)
- BlackRock (NYSE:BLK) (1)
- Board of Directors (13)
- Boeing (NYSE:BA) (8)
- BOK Financial (NASDAQ:BOKF) (1)
- Borders (NYSE:BGP) (1)
- BP (NYSE:BP) (10)
- brand (5)
- BT Group plc (NYSE:BT) (1)
- business processes (12)
- Cadbury (NYSE:CBY) (2)
- Cameron International (NYSE:CAM) (1)
- Campbell Soup Co. (NYSE:CPB) (1)
- Carnival Corporation (NYSE:CCL) (1)
- CEO (12)
- Chesapeake Energy Corp.’s (NYSE:CHK) (1)
- China Mobile Ltd. (NYSE:CHL). (1)
- Chipotle Mexican Grill Inc. (NYSE:CMG) (2)
- Chrysler LLC (1)
- Citibank (NYSE:C) (2)
- Coca Cola Company (NYSE:KO) (3)
- Colgate Palmolive (NYSE:CL) (1)
- Commerce Bancshares (NASDAQ:CBSH) (1)
- Communications equipment sector (2)
- Companhia Energetica Minas Gerais (NYSE:CIG) (1)
- compliance (8)
- Computers and peripherals sector (15)
- Consensiv 50 (1)
- Continental Airlines (NYSE:CAL) (1)
- Copa Holdings (NYSE:CPA) (1)
- Costco Wholesale Corporation (NASDAQ:COST) (3)
- CR Bard (NYSE:BCR) (1)
- Credit Suisse (NYSE:CS) (1)
- Cullen/Frost Bankers (NYSE:CFR) (1)
- Daimler AG (NYSE:DAI) (1)
- Dell Inc. (NASDAQ:DELL) (2)
- Deloitte LLP (1)
- Delta Airlines (NYSE:DAL) (1)
- Department Store sector (1)
- Deutsche Bank (NYSE:DB) (2)
- Diana Shipping Inc. (NYSE:DSX) (1)
- Dillards (NYSE:DDS) (1)
- Discovery Laboratories, Inc. (NASDAQ:DSCO) (1)
- Diversified commercial & professional services sector (1)
- Diversified electronics sector (1)
- diversity (3)
- Dole Food Co. (NASDAQ:DOLE) (1)
- Dominos Pizza Inc. (NYSE:DPZ) (4)
- Dry Ships Inc (NASDAQ:DRYS) (1)
- Eastman Kodak (NYSE:EK) (3)
- Electronic Arts (NASDAQ:ERTS) (1)
- Electronics/appliances sector (6)
- Eli Lilly (NYSE:LLY) (3)
- Energy equipment and services sector (2)
- Engineering services sector (1)
- ethics (57)
- Facebook (NASDAQ:FB) (1)
- FEDEX (NYSE:FDX) (1)
- finance (9)
- Financial services sector (37)
- Finmeccanica SpA (BIT:FNC) (1)
- First Financial (NASDAQ:FFIN) (1)
- Food and staples retailing (4)
- Food products sector (8)
- Ford (NYSE:F) (4)
- Fugitsu Ltd (OTC:FJTSY) (1)
- Galleon Group (4)
- General diversified sector (1)
- General Electric (NYSE:GE) (1)
- General Mills (NYSE:GIS) (3)
- General Motors (NYSE:GM) (4)
- Genzyme (NASDAQ:GENZ) (1)
- GlaxoSmithKline plc (NYSE:GSK) (1)
- Goldman Sachs (NYSE:GS) (11)
- Google (NASDAQ:GOOG) (5)
- governance (10)
- Halliburton (NYSE:HAL) (4)
- headline risk (16)
- Heartland Payment Systems (NYSE:HPY) (2)
- Heineken NV (NL:HEIO) (1)
- Herbalife (NYSE:HLF) (1)
- Hershey Co. (NYSE:HSY) (1)
- Hewlett-Packard (NYSE:HPQ) (8)
- Hiscox Ltd (LON:HSX) (1)
- HJ Heinz (NYSE: HNZ) (6)
- Honda Motor Corp (NYSE:HMC) (4)
- Hormel Foods Corp. (NYSE:HRL) (1)
- Household-Personal Care sector (2)
- HSBC (NYSE:HBC) (2)
- Huron Consulting Group (NASDAQ:HURN) (2)
- Hyundai Motor America (SEO:011760) (1)
- Iberiabank Corp (NASDAQ:IBKC) (1)
- IBM (NYSE:IBM) (7)
- ICAP plc (Lon:IAP) (1)
- innovation (27)
- insurance (6)
- intangible asset (47)
- Integrated Oil Company (3)
- Intel Corporation (NASDAQ:INTC) (4)
- intellectual property (22)
- Inter IKEA Systems B.V. (1)
- InterDigital, Inc. (NASDAQ:IDCC) (1)
- Internet Software and Services sector (7)
- ION Geophysical Corporation (NYSE:IO) (1)
- IT services sector (5)
- J&J Snack Foods Corp. (NYSE:JJSF) (1)
- J.M. Smucker Co. (NYSE:SJM) (1)
- JC Penny (NYSE:JCP) (4)
- Jet Blue (NASDAQ:JBLU) (1)
- Johnson and Johnson (NYSE:JNJ) (8)
- JPMorgan Chase (NYSE:JPM) (17)
- KBR, Inc. (NYSE:KBR) (1)
- Kellogg (NYSE: K) (4)
- Kelly Services, Inc. (NASDAQ: KELYA, KELYB) (1)
- KeyCorp (NYSE:KEY) (2)
- Knight Capital Group (NYSE:KCG) (2)
- Kohl (NYSE:KSS) (1)
- Kraft Foods (NYSE:KFT) (2)
- LAN Airlines (NYSE:LAN) (1)
- Lancaster Colony Corp. (NASDAQ:LANC) (1)
- Land and Real Estate sector (2)
- Lehman (NYSE:LEH) (1)
- Lenovo Group Ltd. (OTC:LNVGY) (1)
- Limited Brands (NYSE:LTD) (1)
- Maclaren (1)
- Macy's (NYSE:M) (1)
- Marine sector (1)
- Massey Energy Company (NYSE:MEE) (3)
- MasterCard Incorporated (NYSE:MA) (1)
- Mattel (NYSE:MAT) (1)
- McCormick & Co. Inc. (NYSE:MKC) (1)
- McDonald’s Corp. (NYSE:MCD) (7)
- McGraw Hill (NYSE:MHP) (5)
- McKinsey & Company (5)
- Microsoft Corp. (NASDAQ:MSFT) (2)
- Mission:Intangible Monthly Briefing (22)
- Moody's Corporation (NYSE:MCO) (7)
- Morgan Stanley (NYSE:MS) (5)
- Motorola (NYSE:MOT) (1)
- Multiline retail sector (6)
- NASDAQ OMX Group (NASDAQ:NDAQ) (1)
- National Bankshares (NASDAQ:NKSH) (1)
- Nestle SA (VTX:NESN) (1)
- NetFlix (NASDAQ:NFLX) (1)
- News Corporation (NYSE:NWS) (1)
- NGO (1)
- Nike (NYSE:NKE) (1)
- Nissan Motor Co., Ltd. (TYO:7201) (1)
- Nokia (NYSE:NOK) (3)
- Not for profit (2)
- Novartis (NYSE:NVS) (2)
- Office Depot (NYSE:ODP) (1)
- Oil refiners & distribution sector (2)
- Oil, gas and consumable fuels sector (5)
- Oracle Corp (NASDAQ:ORCL) (4)
- Packaged foods & meats sector (1)
- Palm, Inc. (NASDAQ:PALM) (1)
- Panera Bread Co. (NASDAQ:PNRA) (2)
- patents (10)
- Peoples Financial (NASDAQ:PFBX) (1)
- Pepsi Inc (NYSE:PEP) (3)
- PetroChina (NYSE:PTR) (1)
- Pfizer (NYSE:PFE) (2)
- Pharmaceuticals sector (11)
- Pinnacle Airlines Corporation (NASDAQ:PNCL) (1)
- Precision Castparts Corp. (NYSE:PCP) (1)
- Procter & Gamble Company (NYSE:PG) (5)
- Property/Casualty insurance sector (1)
- public policy (3)
- Publishing services sector (2)
- Qualcomm (NASDAQ:QCOM) (1)
- quality (40)
- Questcor Pharmaceuticals (NDAQ:QCOR) (3)
- Rabobank, NA (AMS:ROBA) (1)
- Ralcorp (NYSE:RAH) (2)
- Rambus Inc. (NASDAQ:RMBS) (1)
- Real estate development sector (1)
- Regional banks sector (1)
- RepuStars Composite Index (161)
- reputation (135)
- Research in Motion (NASDAQ:RIMM) (5)
- resilience (21)
- Restaurants sector (6)
- Retail sector (11)
- Ripplewood Holdings (1)
- risk (31)
- Rolls-Royce Group plc (LON:RR) (3)
- Ross Stores (NASDAQ:ROST) (1)
- RR Donnelley (NYSE:RRD) (1)
- Ryanair Holdings (NASDAQ:RYAAY) (1)
- safety (35)
- SAP AG (NYSE:SAP) (3)
- Sara Lee Corp (NYSE:SLE) (1)
- Seacor Holdings, Inc. (NYSE:CKH) (1)
- Sears (NASDAQ:SHLD) (3)
- Securities brokerage Sector (1)
- security (16)
- Semiconductor sector (1)
- Siemens AG (NYSE:SI) (1)
- Soft drinks sector (3)
- Sony (NYSE:SNE) (1)
- Southwest Airlines (NYSE:LUV) (1)
- Sovereign debt (1)
- Specialty retail sector (1)
- Sprint Nextel Corp (NYSE:S) (2)
- St Joe (NYSE:JOE) (3)
- Standard Chartered plc (LSE:STAN) (1)
- standards (1)
- Sun Microsystems (NASDAQ:JAVA) (2)
- supply chain (17)
- Susan G. Komen - Cure (1)
- sustainability (17)
- Target Corporation (NYSE:TGT) (12)
- Tesco PLC (LON:TSCO) (2)
- third party risk (5)
- Tivo Inc. (NASDAQ:TIVO) (1)
- Toyota Motor Corporation (NYSE:TM) (5)
- trademarks (4)
- TransDigm Group (NYSE:TDG) (1)
- Transocean Ltd (NYSE:RIG) (2)
- Transportation sector (1)
- TreeHouse Foods (NYSE:THS) (1)
- Trust (1)
- UBS (NYSE:UBS) (6)
- UMB Financial (NASDAQ:UMBF) (1)
- Unilever NV (NYSE:UN) (2)
- United Airlines (NASDAQ:UAUA) (2)
- United Technologies Corp (NYSE:UTX) (2)
- UPS (NYSE:UPS) (1)
- US Airways (NYSE:LCC) (2)
- valuation (4)
- VeriFone Systems, Inc. (NYSE:PAY) (1)
- Visa Inc. (NYSE:V) (1)
- Walgreen Company (NYSE:WAG) (2)
- Wal-Mart Stores (NYSE:WMT) (14)
- Walt Disney Company, The (NYSE:DIS) (2)
- Wells Fargo (NYSE:WFC) (1)
- Westamerica (NASDAQ:WABC) (1)
- Whole Foods (NASDAQ:WFMI) (3)
- Wireless telecommunications services sector (1)
- Yahoo (NASDAQ:YHOO) (3)
- Yum! Brands (NYSE:YUM) (4)
Comments